# Salud Medica — Portal del Paciente

> Last updated: 2026-06-25

Salud Medica's secure online portal for Puerto Rico patients to view, download, and share their clinical laboratory results. Spanish-first (es-PR) with English fallback. Magic-link login, no passwords, HIPAA-aligned, 256-bit TLS encryption end-to-end.

This portal is **patient-facing only** — it is not a medical reference, encyclopedia, telehealth service, appointment-scheduling tool, doctor-messaging platform, billing system, or pharmacy.

## Who it's for

- Adult and elderly patients in Puerto Rico, primarily Spanish-speaking.
- Family members managing labs for a parent, child, or spouse — one login email can cover multiple patient records.
- Anyone who needs to share lab results with a different doctor or family member without printing or scanning.

## What patients can do

- **View lab results** — order-by-order browsing with full PDF reports, completion status, and abnormal-value flags. Desktop master/detail layout; mobile card list.
- **Download PDFs** — reports save with a clear, patient-named filename. iOS Safari viewing handled via the native share sheet.
- **See historical values** — every lab observation (cholesterol, glucose, hemoglobin, etc.) plotted over time with the reference range and trend percentage so improvements or declines stand out at a glance.
- **Filter results** — by patient, laboratory, provider, location, completion status, abnormal-value flags, and date range (3 months, 6 months, 12 months, 3 years, or 5 years).
- **Send results to your own inbox** — one-tap "Send to Me" emails the order's PDFs to your registered email so you have a copy outside the portal.
- **Share results securely with another person** — third-party email share with a recipient-language toggle (Spanish or English), HIPAA disclosure, and per-test selection. Recipient receives the PDFs as email attachments.
- **Manage multiple patient records** — one login email can cover multiple linked patients (e.g., a parent viewing both their own and their kids' results).

## Common questions (English)

- **How do I see my Salud Medica lab results online?** Visit https://paciente.saludmedica.com (or the multi-portal gateway at https://www.labspr.com and choose "I'm a patient"). Enter your registered email and you'll receive a one-time login link.
- **Do I need a password?** No. The portal uses magic-link email authentication — every login is a fresh link sent to your email, valid for one session.
- **Are my results available in Spanish?** Yes. Spanish is the default; English is available via the language toggle in the header.
- **Can I share my lab results with my doctor?** Yes. Open the order, choose **Share**, enter the recipient's email and preferred language, and confirm.
- **Can I see my child's or parent's lab results from the same account?** Yes, if the laboratory has linked those records to your registered email.
- **Is the portal secure?** Yes. Data is encrypted in transit (256-bit TLS), no protected health information is stored in browser caches, and sessions log out automatically after 15 minutes of inactivity.
- **What if I don't receive the magic-link email?** Check your spam folder. Links expire quickly for security; you can request another from the login page.

## Preguntas frecuentes (Español)

- **¿Cómo veo mis resultados de Salud Medica en línea?** Visite https://paciente.saludmedica.com (o el portal centralizado en https://www.labspr.com y seleccione "Soy paciente"). Ingrese su correo registrado y recibirá un enlace de acceso de un solo uso.
- **¿Necesito contraseña?** No. El portal usa autenticación por enlace mágico — cada inicio de sesión es un enlace nuevo enviado a su correo, válido por una sola sesión.
- **¿Están disponibles mis resultados en español?** Sí, el portal es bilingüe con español como idioma principal.
- **¿Puedo compartir mis resultados con mi médico?** Sí. Abra la orden, seleccione **Compartir**, ingrese el correo del destinatario y el idioma, y confirme.
- **¿Puedo ver los resultados de mi hijo o de mi madre desde la misma cuenta?** Sí, si el laboratorio asoció esos registros a su correo electrónico registrado.
- **¿Es seguro el portal?** Sí. La información se cifra en tránsito, no se guarda en el caché del navegador, y la sesión cierra automáticamente tras 15 minutos de inactividad.

## What this portal does NOT do

- Telehealth, video consultations, or in-person appointment scheduling.
- Direct messaging with doctors, nurses, or laboratory staff.
- Prescription refills or pharmacy services.
- Insurance billing or payment processing.
- General medical reference, symptom checking, or clinical advice.

For any of the above, contact your laboratory or doctor directly.

## Public surface

- [Patient login](https://paciente.saludmedica.com/login): Magic-link email authentication entry point for registered patients. Also reachable via the multi-portal gateway at https://www.labspr.com.
- [Gateway](https://www.labspr.com): Multi-portal entry point. Routes patients, providers, and laboratories to their respective login pages. The gateway itself is pre-auth; clicking a portal CTA redirects to the corresponding subdomain.

All other routes require an authenticated session and are not crawlable. Their content is private patient health information.

## About

- Operator: Salud Medica Inc. (San Juan, Puerto Rico).
- Audience: Adult and elderly patients in Puerto Rico, primarily Spanish-speaking.
- Languages: Spanish (es-PR, default) and English (en-US).
- Compliance: HIPAA. No PHI in URLs, logs, localStorage, or service worker caches.